Frequently Asked Questions
Everything you need to know about Nova Subscription. Can't find an answer? Chat with us on WhatsApp.
Are these subscriptions genuine and official?
Yes, 100%! All our subscriptions are genuine, official, and legitimate. We provide real premium accounts that work exactly as they should, with full feature access. Our 10,000+ customers and 4.9/5 rating speak for themselves.
How does the ordering process work?
It's simple — browse our products, pick the tool you want, and message us on WhatsApp. We'll confirm your order and deliver the subscription credentials within minutes of payment confirmation.
What payment methods do you accept?
We accept all major Indian payment methods:
- UPI (Google Pay, PhonePe, Paytm)
- Bank Transfer (IMPS/NEFT)
- International payments via PayPal
How fast is the delivery?
Most subscriptions are delivered within 5 minutes of payment confirmation via WhatsApp. We operate 7 days a week to ensure fast delivery. In rare cases during off-hours, delivery may take up to 30 minutes.
Can I get a refund?
Yes, we offer refunds if there's a genuine issue with the subscription that we cannot resolve. Contact us on WhatsApp within 24 hours of purchase. See our full Refund & Cancellation Policy for details.
Why are the prices so affordable?
We offer group/team subscriptions and bulk pricing which allows us to pass on significant savings — often 60–70% less than retail. This makes world-class AI tools accessible at Indian-friendly prices without any compromise on quality.
Which AI tools do you offer subscriptions for?
We offer 35+ premium subscriptions including:
- AI Assistants: ChatGPT Plus, Claude Pro, Perplexity Pro
- AI Coding: Cursor AI Pro, GitHub Copilot, Replit Core
- AI Creative: Midjourney, ElevenLabs, DALL-E
- Design & Dev: Figma, Framer, Supabase Pro
- Engineering: Autodesk All Apps, AutoCAD, Revit
- Creative Suite: Adobe Creative Cloud, Photoshop, Premiere Pro
Is there a minimum subscription period?
Most of our subscriptions are available on monthly plans with no long-term commitment required. We also offer quarterly and annual plans at even better rates. Contact us on WhatsApp for the latest pricing.
Are subscriptions shared or private?
We offer both shared team/group plans and private individual plans depending on the tool. All plans provide full feature access. Contact us on WhatsApp for details on specific tools and plan types.
How do I contact support?
You can reach us instantly:
- WhatsApp: +91 94086 98669
- Email: support@novasubscription.com
- Contact Page: novasubscription.com/contact
We typically respond within minutes during business hours (9 AM – 10 PM IST).
Still have questions?
Our team is available 7 days a week on WhatsApp. We'll get back to you within minutes.
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